The small village of milk tea as soon as possible to join in the adjacent brand in terms of operation is very smooth, stores and consumers of tacit understanding degree is high, store consumers are growing fast, it is through the small village as soon as possible in the adjacent employees and consumers communication, and so, employees and consumers communication skills is very important, so the small village of staff as soon as possible in the adjacent to master what a consumer communication skills?
In the process of communication between store employees and consumers, the most important thing is to smile frequently. A smile is the most beautiful language in the world, all say one smile is worth thousand words, if the store employees can often smile, so consumers will also be able to feel the warmth of the store, let a person more relaxed, store business atmosphere is need such relaxed, relaxing the environment management, a store if want to have a good operating performance, it stores in the business of time there must be a good deal with method of consumer, smile is a kind of good method.
In the process of store operation, employees can treat customers in different ways at different ages. Different consumers in choosing a consumption pattern is different, so, store at the time of operation, employees need to have a good way to keep a consumer, the consumer in the treatment of older consumers, can take some health, health product introduction, middle-aged consumer to have quality, comfortable product introduction, and the kind of young consumers can take those who have the personality, popular products is introduced.
When consumers choose consumer products, employees to join the store to cast their good, understand consumer habits. Store business want to have a good operating performance, then store in business can learn a lot of consumer preferences and habits, consumer preferences is a big difference in different parts of the, for example, a year of north and south have zongzi, soybean curd salty sweet mouth, it reflects the regional product management difference, so stores operate, employees need to first understand the consumers' interests and habits.
The above is about the small village within the house to join the store staff in the communication skills with consumers need to understand the introduction, I hope to be able to help you in the store operation and investment.